@book{Birch,2001,
author = {Birch, P.},
title = {Instant coaching},
year = {2001},
publisher = {Kogan Page Publishers},
language = {English},
url = {books.google.com/books?id=djDnCP35NpQC&lpg=PA35&ots=Xw_V3E7GM3&dq=%22instant%20coaching%22&lr&pg=PA35#v=onepage&q=%22instant%20coaching%22&f=false}
}