@article{Bell,1989,
author = {Bell, C.R. and Zemke, R.},
title = {Coaching for distinctive service},
number = {5},
journal = {Management Review},
pages = {27},
year = {1989},
language = {English},
url = {search.proquest.com/openview/9925bd6f97ac1a738b0bcbf1613557bb/1?pq-origsite=gscholar},
volume = {78}
}