@inbook{Bresser,2010,
author = {Bresser, F.. and Wilson, C.},
title = {What is coaching?},
booktitle = {Excellence in Coaching: The Industry Guide},
editor = {Passmore, J.},
pages = {9-26},
year = {2010},
publisher = {Association for Coaching},
language = {English},
url = {books.google.com/books?id=NQTdmXA7Zc8C&lpg=PA9&ots=q-sHi3LEC6&dq=%22what%20is%20coaching%3F%22&lr&pg=PR5#v=onepage&q=%22what%20is%20coaching?%22&f=false}
}