@article{Luthans,2003Wanted:,
abstract = {Wanted: High-performance work practices to gain a competitive advantage. An increasingly common answer to this desperate call is 360-degree programs; unfortunately, they have, at best, mixed reviews when empirically assessed. This study found that a way to improve the effectiveness of 360s may be to combine them with coaching focused on enhanced self-awareness and behavioral management. In a small manufacturer, this feedback-coaching resulted in improved manager and employee satisfaction, commitment, intentions to turnover, and at least indirectly, this firm's performance. This feedback-coaching may be a winning combination to help in the competitive battles in today's global economy.},
author = {Luthans, F. and Peterson, S.},
title = {360-degree feedback with systematic coaching: Empirical analysis suggests a winning combination. },
number = {3},
journal = {Human Resource Management},
pages = {243-256},
year = {2003},
language = {English},
url = {onlinelibrary.wiley.com/doi/10.1002/hrm.10083/abstract},
volume = {42}
}