@inbook{Franklin,2005,
author = {Franklin, J.},
title = {Change readiness in coaching : Potentiating client change},
booktitle = {Evidence-based coaching: Volume 1, Theory, research and practice from the behavioral sciences},
editor = {Cavanagh, M. and Grant, A. and Kemp, T.},
pages = {193-200},
year = {2005},
publisher = {Australian Academic Press},
language = {English},
url = {www.my-psychology.co.uk/images/Evidence%20based%20Coaching%20Travis%20Kemp.pdf#page=209}
}