@book{Fairhurst,1996,
author = {Fairhurst, G.T. and Sarr, R.A.},
title = {The Art of Framing: Managing the Language of Leadership},
year = {1996},
publisher = {Jossey-Bass},
language = {English},
url = {www.amazon.com/The-Art-Framing-Managing-Leadership/dp/0787901814}
}