@book{Cooper,1998,
author = {Cooper, R.K. and Sawaf, A.},
title = {Executive EQ: Emotional intelligence in leadership and organizations},
year = {1998},
publisher = {Penguin},
language = {English},
url = {books.google.com/books?id=k9jNwaVUFoQC&lpg=PR9&ots=9Bod2Oi9r8&dq=%22executive%20eq%3A%20emotional%20intelligence%20in%20leadership%20and%20organizations%22&lr&pg=PR9#v=onepage&q=%22executive%20eq:%20emotional%20intelligence%20in%20leadership%20and%20organizations%22&f=false}
}