@article{de2014In,
abstract = {In the first-ever study comparing perceptions of coaching by clients, coaches and sponsors, we have generated and analysed a dataset of 177 critical-moment descriptions by 177 different stakeholders of executive coaching, which reveals substantial differences in how coaching is perceived by these three core groups. While clients and coaches emphasise substantial intrapersonal changes that occur within the coaching relationship, such as new insights and increased self-awareness, sponsors refer mainly to more visible behavioural changes that clients display as a result of coaching, such as better communication and interpersonal skills.},
author = {de Haan, E. and Niess, C.},
title = {Critical moments.},
journal = {Training Journal},
pages = {65-69},
year = {2014},
language = {English},
url = {www.trainingjournal.com/articles/feature/critical-moments}
}