TY  - JOUR
TI  - Managerial coaching: A formal process or a daily conversation?
AU  - Dixey, A.
AB  - Research indicates that the frequency and effectiveness of managerial coaching is failing to meet organisational demands. For companies to leverage the potential benefits a coaching based approach can offer, in terms of performance and employee engagement, it is critical to advance our understanding of managerial coaching such that any potential discrepancy is reduced. Using a phenomenological approach, this study explores how six sales managers experience their role of coach. The most significant discovery was that participants are actively coaching, just not necessarily in a way organisations are expecting or potentially measuring. Rather than follow a formalised process, participants prefer a conversational approach, with the activity conceivably going unnoticed. 
JO  - International Journal of Evidence Based Coaching and Mentoring
PY  - 2015
KW  - leadership
KW  - managerial coaching
KW  - sales manager
KW  - conversational coaching
KW  - coaching style
VL  - Special Issue 9
LA  - English
ER  -