TY  - JOUR
TI  - 360-degree feedback with systematic coaching: Empirical analysis suggests a winning combination. 
AU  - Luthans, F.
AU  - Peterson, S.
AB  - Wanted: High-performance work practices to gain a competitive advantage. An increasingly common answer to this desperate call is 360-degree programs; unfortunately, they have, at best, mixed reviews when empirically assessed. This study found that a way to improve the effectiveness of 360s may be to combine them with coaching focused on enhanced self-awareness and behavioral management. In a small manufacturer, this feedback-coaching resulted in improved manager and employee satisfaction, commitment, intentions to turnover, and at least indirectly, this firm's performance. This feedback-coaching may be a winning combination to help in the competitive battles in today's global economy.
IS  - 3
JO  - Human Resource Management
PY  - 2003
SP  - 243
EP  - 256
UR  - onlinelibrary.wiley.com/doi/10.1002/hrm.10083/abstract
VL  - 42
LA  - English
ER  -