TY  - JOUR
TI  - Why coaching?
AU  - Wales, S.
AB  - This paper describes a piece of academic research that explores the experiences of a group of managers taking part in an externally-provided coaching programme. It describes the background to the programme, outlines the benefits identified by participants and offers a model arising from the research. Data from individual managers on the perceived benefits of coaching were gathered through semi-structured questionnaires. This provided the basis for the creation of the ‘Inner and Outer Model of Development’ that describes how the internal qualities of self-awareness and confidence enable and stimulate the five external competencies of management, assertiveness, understanding difference, stress management and work/life balance. Acting as the conduit and mediator between these two groups are communication skills. The research concludes that coaching substantially increases the effectiveness of the links between self-development, management development and organisational effectiveness.
IS  - 3
JO  - Journal of Change Management
PY  - 2003
SP  - 275
EP  - 282
UR  - www.tandfonline.com/doi/abs/10.1080/714042542
VL  - 3
LA  - English
ER  -