TY  - JOUR
TI  - Critical moments in a coaching case study: Illustration of a process research model.
AU  - de Haan. E.
AU  - Niess, C.
AB  - Descriptions of critical moments of coaching, defined as exciting, tense, or significant moments from the time spent in the coaching conversation experienced by an executive coach and one of his clients, are analyzed and compared. Positioned within a tradition of analyzing critical-moment descriptions, the study makes use of data collected immediately after mutual coaching sessions. Both coach and client recorded one or more critical moments that had occurred in each coaching session, thereby providing data collected over time and allowing a direct comparison of the coach's and the client's critical-moment experiences. Results suggested that in almost half of the descriptions, the coach and the client referred to the same moments as being critical in the coaching sessions. Although the coach mostly described moments of self-doubt as being critical, the client focused on moments of new learning and a positive change in the coaching relationship. The results of this study were consistent with earlier work on critical moments in executive coaching. The study also offers an in-depth analysis of the coaching process over time, as experienced by both client and coach. (PsycINFO Database Record (c) 2012 APA, all rights reserved)
IS  - 3
JO  - Consulting Psychology Journal: Practice and Research
PY  - 2012
DO  - doi:10.1037/a0029546
KW  - case studies
KW  - critical moments
KW  - executive coaching
KW  - longitudinal study
KW  - qualitative research
KW  - coaching conversation
KW  - coach
KW  - client
SP  - 198
EP  - 224
UR  - psycnet.apa.org/journals/cpb/64/3/198/
VL  - 64
LA  - English
ER  -