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The Generative Foundations of Action in Organizations:Speaking and Listening

R Dunham International Journal of Coaching in Organizations 2009

We can see organizations newly as shaped by generative acts, based on the perspective that language is generative, not just descriptive. Speaking and listening produce action and coordination of action, as well as possibilities, identities, purpose, and worlds. The organization will be more effective when it integrates the generative capabilities of people into its conceptions of the organization, and not limit itself to mechanical and process paradigms. An organization can be understood as a network of commitments generated and maintained in a network of conversations, and communication and coordination includes the body and emotions, which are all shaped by history and practices. ‘Taking care’ is the fundamental aspect of action that brings meaning, value, and satisfaction. You can enhance your impact as a coach and leader in organizations with generative skills.

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