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The impact of coaching on well-being and performance of managers and their teams during pandemic

J Jarosz International Journal of Evidence Based Coaching and Mentoring 2021

In March 2020, the World Health Organization announced that the outbreak of COVID-19 was a pandemic. Many companies were forced to shift to fully remote work following preventative measures imposed by governments across the globe to protect individual and collective health. From that day many employees started working from home. With COVID-19 spreading across hundreds of countries, companies started facing new challenges as their employees’ well-being, mental health and performance suffered following adjustments to unexpected changes, worries about their families, feelings of confusion and negativity or simply technical issues when working from home. This study provides some positive empirical evidence that as an approach coaching may be efficient in enhancing the well-being and performance of managers and their teams during the pandemic. The study contributes therefore to establishing very preliminary empirical evidence of the efficacy of coaching under the unprecedented scenario the world is facing - the pandemic of coronavirus (COVID-19), and possibly other crisis scenarios as well.

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