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The buffering effects of virtual coaching during crisis: A quasi-experimental study of changes in well-being, work, and social outcomes before and during the COVID-19 pandemic

ci coaching International Journal of Evidence Based Coaching and Mentoring 2022

We examined the buffering effects of virtual coaching during the COVID-19 pandemic. Through a pre-post quasi-experimental design, we compared change in well-being, social behaviour, and work outcomes for coached and non-coached samples (n = 1,005). We found that post-COVID outcomes were generally more positive for those who received coaching: they experienced positive gains in optimism, life satisfaction, authenticity, and productivity while those who did not receive coaching experienced a decline in those outcomes. Further, those who received coaching experienced larger growth in resilience and social connection. Changes in work engagement did not differ by group.

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