Team coaching helps a leadership team drive cultural change at Caterpillar
M Anderson, D Anderson, WD Mayo Global Business and Organizational Excellence 2008
Team coaching readied NACD's top leaders for a broad cultural initiative, showing them how to be more effective with each other, and then how to drive behavioral change across the business by embodying the principles of service. The three-phase initiative included coaching activities such as peer feedback, individual coaching engagements,...