Critical moments in a coaching case study: Illustration of a process research model.
de Haan. E., C Niess Consulting Psychology Journal: Practice and Research 2012
Descriptions of critical moments of coaching, defined as exciting, tense, or significant moments from the time spent in the coaching conversation experienced by an executive coach and one of his clients, are analyzed and compared. Positioned within a tradition of analyzing critical-moment descriptions, the study makes use of data collecte...