Coaching and the link to organizational performance: an HR perspective on how to demonstrate return on investment
A Walker-Fraser Development and Learning in Organizations: An International ... 2011
Purpose – The purpose of this paper is to provide insight into return on investment (ROI) metrics for coaching, from a human resource (HR) perspective. Design/methodology/approach – The paper provides a viewpoint on the coaching and organizational performance field drawing on qualitative research from HR professionals in the UK and W...