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Is managerial coaching a source of competitive advantage? Promoting employee self-regulation through coaching

C Pousa, A Mathieu Coaching: An International Journal of Theory, Research and P... 2015

The present business environment of extreme competition and rapid changes has motivated scholars to identify variables that can help companies stand up to and overcome these challenges. Research on self-regulation found that self-perceptions of efficacy not only can mediate the effects of external influences on results, but can also regul...

Cites in Google Scholar: 138
 
The effects of coaching on salespeople's attitudes and behaviors: A contingency approach

S Geiger, P Guenzi, V Onyemah European Journal of Marketing 2009

Purpose – This paper's aim is to provide an empirical test of the assumption that coaching impacts salespeople's attitudes and behaviors under various contingencies. Design/methodology/approach – The paper uses the survey responses of 2,532 salespeople and regression analyses. Findings – Salesperson‐organization value fit reduces...

Cites in Google Scholar: 92
 
Boosting customer orientation through coaching: a Canadian study

C Pousa, A Mathieu International Journal of Bank Marketing 2014

Purpose – The purpose of this paper is to investigate to what extent bank manager's coaching, a managerial relationship behavior based on mutual trust, openness and quality of exchanges, affects front-line employee's performance through the mediating effect of salesperson's customer orientation. Design/methodology/approach – The pape...

Cites in Google Scholar: 116
 
The influence of coaching on employee performance: Results from two international quantitative studies

C Pousa, A Mathieu Performance Improvement Quarterly 2014

Coaching has been identified as a key managerial behavior that organizations must promote to develop employees and achieve higher levels of performance. Despite this agreement and an increasing interest in coaching, there is still a paucity of studies exploring the impact of coaching on individual performance. This article presents an emp...

Cites in Google Scholar: 91
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