360-degree feedback with systematic coaching: Empirical analysis suggests a winning combination.
F Luthans, S Peterson Human Resource Management 2003
Wanted: High-performance work practices to gain a competitive advantage. An increasingly common answer to this desperate call is 360-degree programs; unfortunately, they have, at best, mixed reviews when empirically assessed. This study found that a way to improve the effectiveness of 360s may be to combine them with coaching focused on e...