Executive coaching: the new solution
A Snyder Management Review 1995
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Examined the effects of executive coaching in a public sector municipal agency. 31 managers underwent a managerial training program, which was followed by 8 wks of 1-on-1 executive coaching. Training increased productivity by 22.4%. The coaching, which included goal setting, collaborative problem solving, practice, feedback, supervisory i...
Numerous authors have suggested that the working relationship between coach and coachee constitutes an essential condition to the success of executive coaching. This study empirically investigated the links between the coach-coachee relationship and the success of a coaching intervention in an organizational setting. Data were collected f...
Purpose – This paper aims to employ a conceptual model to examine the relationship processes and mediating role of client‐coach relationship between client‐coach match criteria and coaching outcomes to advance the understanding of client‐coach relationship's impact on leadership coaching. Design/methodology/approach – Data collected ...
There is a lack ofconsensus among professionals regarding how to evaluate executive coaching. This paper examines seven areas that will impact the way researchers evaluate coaching effectiveness and the conclusions they draw from their studies. Clarification on these areas will guide the future ofcoaching evaluation research and practice.
Purpose: In this study descriptions of critical moments of coaching as experienced by both executive coaches and their clients are analysed and compared, to find out more about what works in coaching conversations. Design/Methodology: This is a real-time direct-comparison study of coaches’ and clients’ critical-moment experiences with...
Purpose – Executive coaching is gaining in popularity, both as part of personal or organisational development programmes and as a tailored form of individual consulting. The purpose of this study is to examine how various aspects of the executive coaching intervention make a difference to the clients of coaching themselves. Design/meth...
Descriptions of critical moments of coaching, defined as exciting, tense, or significant moments from the time spent in the coaching conversation experienced by an executive coach and one of his clients, are analyzed and compared. Positioned within a tradition of analyzing critical-moment descriptions, the study makes use of data collecte...
This article argues for a new way of studying executive-coaching outcomes, which is illustrated with a study based on data from 156 client– coach pairs. The argument accepts that we are unlikely to get robust data on coaching outcomes in the near future but assumes that we can expect similar effectiveness for coaching as that demonstrated...
The popularity of executive coaching has increased dramatically in both the practitioner world and academia during the past decade. However, evaluating the effectiveness of coaching has lagged behind. Executive coaching is a multi-disciplinary practice, and professionals from many different scholarly backgrounds provide coaching services....
Leadership coaching reflects an evolving dynamic between the client and coach that is qualitatively different from most approaches to leadership development and therefore holds particular challenges for evaluation. Based on reviews of academic and practitioner literatures, this paper presents an integrated framework of coaching evaluation...
Coaching has become an important managerial instrument of support. However, there is lack of research on its effectiveness. The authors conducted a quasi-experimental study to figure out whether coaching really leads to presupposed individual goals. Sixty managers of the federal government were divided in two groups: one group followed a ...
The coaching industry has reached a key important point in its maturation. This maturation is being driven by at least three interrelated forces: (1) accumulated coaching experience; (2) the increasing entry of professionals into coaching from a wide variety of prior backgrounds; and (3) the increasing sophistication of management and ...
Coaching and coaching psychology offer a potential platform for an applied positive psychology and for facilitating individual, organisational and social change. Experts from around the world were invited to comment on the emerging discipline of coaching psychology and the commercial coaching industry. Several key themes emerged including...
Coaching is emerging as a major professional development and performance enhancement process. There are, however, few professional development programmes aimed at coaches themselves, and no internationally recognized qualification or professional standard. Much of the literature on coaching has been written by those with a human psycholog...
Many executive education programs that are focused on leadership now use multisource feedback. Both the faculty and clients then hope that providing this feedback will lead to performance improvements. Multisource feedback research has shown, however, that the extent to which improvement occurs depends on a variety of personality variable...
Limited research attention has been paid to influences on executive coaching effectiveness. This study explores whether a relationship exists between the Five Factor Model of personality and coachee perceptions of effectiveness of executive coaching. Thirty coachees completed a cross sectional survey measuring personality using scales fro...
Executive coaching is an intervention that organizations often use to enhance managers' opportunities, develop skills, promote knowledge and reflectivity, as well as improve overall performance. An effective working relationship has been considered a necessary condition for the success of executive coaching. Thus, the present study aimed ...
Despite the popularity of 360-degree feedback, meta-analytic findings suggest that these interventions can lead to a significant change in behavior but the effect sizes are typically modest and when done poorly may lead to both disengagement and a decline in performance. The research evidence addressing practical issues for coaches to suc...
This dissertation explores the developmental consciousness (DC) of a sample of certified professional coaches using Kegan's (1982) constructive developmental theory as its foundation. Kegan (1994) proposes five progressively complex stages of human consciousness and his empirical work has found most in the general population to be at the ...
Several factors termed the active ingredients have been shown to play a major role in the success of psychotherapy. These ingredients have been theoretically extended to executive coaching, but the impact of these ingredients on coaching success has not yet been tested. This study examined the effects of three active ingredients on compet...
As the demand for an evidence-based approach to coaching grows, so does the need for rigourous outcome measures. However, despite the fact that coaching is a goal-focused process, there has been little discussion in the coaching literature about different approaches to measuring goal attainment. Given that goal attainment represents a key...
This study examined the effects of executive coaching on multisource feedback over time. Participants were 1,361 senior managers who received multisource feedback; 404 of these senior managers worked with an executive coach (EC) to review their feedback and set goals. One year later, 1,202 senior managers (88% of the original sample) rece...
Within the context of an expanding market for coaching in all its forms organisations are asking the questions ‘Does coaching work?’ They seek evidence of a return on investment. We argue within this paper that this is the wrong question. Before we can ask whether coaching works we must ask how is it being used, is a coherent framework of...
Objectives: Cognitive behavioural techniques have been the mainstay of psychological treatment for many psychologists in clinical practice. However, there is little known in relation to the efficacy of cognitive behavioural techniques for performance enhancement within a non-clinical setting, such as those found in organisational envir...
Working with people invariably involves managing emotions. This qualitative study examines a coaching intervention designed to help a group of retail support workers in one mobile communications organisation in the UK to articulate and manage their emotions more effectively in order to improve workplace relations and motivation. The p...
While executive coaching is a key means by which organisations and individuals build executives’ capabilities, very little research has investigated how effective or beneficial this development tool is to the individuals or the organisations in which they work. The purpose of this study was to examine executive coaching effectiveness b...
In this study we examined mentor function and communication in relation to potential benefits for female protégés. Data were collected from 36 female leaders (10 with a female mentor and 26 with a male mentor) enrolled in a formal mentor program. A self-reported questionnaire measuring mentoring function (e.g. coaching behavior and cou...
This paper uses an exploration of recent developments in corporate theory and human resources development to suggest that successful corporate systems emerging out of international business turbulence since 1990 constitute entrepreneurial networks rather than bureaucratic hierarchies. Enterprise networks require forms of human resourc...
The Collaborative Action Coaching for Leaders model (Cook, 2011) is designed for the transfer and sustainability of learning from the coaching session to outside that experience: it is a return on investment. The model emanated from a doctoral level research study conducted with leaders from UK voluntary sector organisations: namely Ad...
Businesses often turn to coaching to combat under-performance in training transfer, i.e. the translation of learning from training into improved performance in the workplace. This article reports on a phenomenological study of the experiences of seven professional external coaches working on combined training-coaching leadership develo...
Objectives: Previous studies on the effectiveness of coaching have focused on positive outcomes that clients, coaches and organisational colleagues attribute to engaging in coaching overall. In this study descriptions of critical moments of coaching as experienced by executive coaching clients, their coaches and their sponsors are anal...
Objectives: This study aims to show how a leadership coaching programme for Nurse Ward Managers may be implemented in a general hospital with the following objectives: ● clarify the Nurse Ward Managers’ idealised leadership attributes (ILA); ● identify any perceived gaps in leadership skills; ● develop and provide a comprehensive coa...
Objectives: This mixed methods study reviewed the role of coaching in the driver development environment. The study sought to explore the impact of coaching as a learning methodology and to compare this with an instruction-based approach. Design: The study involved a mixed methods sequential design. The first part of the study was a ra...
Objectives: This study investigated the involvement that line managers have when their direct reports are receiving coaching from either an internal or external coach; what line managers and coachees report hinders and facilitates line management involvement; and in what ways does line management involvement affect the outcome of coach...
Objectives: To contribute to research on the return on investment and business benefit of workplace coaching by using a quasi-experimental design. Specifically, to investigate the impact that in-house coaches, using developmental coaching approaches, had on levels of coachee self-efficacy. Design: The study used action research (Lewin,...
Objectives: This study sought to identify the key behaviours used by executive coaches that were perceived by coachees to have the most favourable impact on their experience and progress. Design: The study used a semi-structured interview design within a qualitative approach. Methods: Grounded theory was employed to analyse the transcr...
Coaching is increasingly being used in the health sector, with staff and patients. Despite this increase there is only a small body of empirical evidence that demonstrates the effectiveness of coaching in health care settings. Objectives: This study evaluated the effectiveness of a workplace coaching programme (WCP) aimed at enhancing...
Objectives: There is increasing recognition of coaching’s situated nature. Different emphases in coaching are being utilised in different contexts with differing performance expectations. Life coaching has witnessed rapid growth within the last five years, primarily outside but increasingly within the workplace. The objective of this r...
Objectives: Human resources (HR) professionals represent a large and relatively untapped source of experiential knowledge about executive coaching. The purpose of the study was to record the perceptions of these HR professionals. Design: The study was a survey design. Methods: The practitioners completed structured interviews to elici...
This article presents some practical insights, strategies and tips about how to help organisations embed leadership coaching skills in the workplace following participation by executives and managers in ‘Leader as Coach’ development programs. Given that organisations globally are increasingly using such programs as part of leadership deve...
This article addresses the conceptual and methodological issues involved in measuring the business impact of executive coaching. A framework is introduced for identifying the business impacts of coaching. An application of the framework is presented using exploratory study data from 12 matched coach-coachee pairs showing varying degrees o...
This paper details material from 2 presentations given at the 2015 Society of Consulting Psychology Mid-Winter Conference in San Diego, California, which presented a summary of the coaching research conducted at the Coaching Psychology Unit (CPU) at the University of Sydney. The CPU was established in 1999 with a mission to enhance the pe...
The existing literature lacks theoretical and empirical research when exploring the phenomenon of sustainable change as a result of executive coaching. Despite the rapid growth of executive coaching, there is a disconnection between practice and academic research in assessing sustainable change. This means that reflective practitioners fa...
The Collaborative Action Coaching for Leaders model (Cook, 2011) emerged from a longitudinal doctoral study researching coaching practice, and currently it is the only empirical model for external oneto- one stand alone coaching of leaders which enables transfer and sustainability of learning. But is the model transferable to other coache...
The evaluation of the exact impact of executive coaching on both individuals and organisations is lagging behind. This has been demonstrated by the few empirical studies which link coaching to improved outcomes. This particular research project focuses on the coaching of leaders in organisations. It draws on resources from the fields of L...
This thesis aims to address the principal question of whether business coaching directly or indirectly enhances firm financial performance and growth. The present thesis incorporates four comprehensive and inter-related studies designed to investigate the contribution of business coaching to firm growth in cohorts of start-up companies an...
Revenue spent on coaching globally is significant, yet data is lacking on the specific leadership behaviours it develops. This study focuses on the debate about coaching efficacy, the components of executive coaching and the leadership behaviours developed through it. The research context is a cross-government, blended, leadership program...
Research into work-based coaching has been prompted by the need of a new discipline to demonstrate its effectiveness, often assuming that coaching is a homogeneous activity. The multifaceted and multipurposeful nature of coaching now requires the development of meaningful typologies that reflect this diversity and are grounded in the anal...