ROI is a poor measure of coaching success: towards a more holistic approach using a well-being and engagement framework
A Grant 2012
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This article explores coachees and coaches views on aspects important in the formation of the coaching relationship. The research uses a qualitative methodology. Semi-structured repertory grid interviews were conducted with six coachees and six coaches in the UK. Using content analysis, three primary themes, of bond and engagement, coach ...
Although numerous studies have shown that coaching works, the search for “active ingredients” of successful coaching is ongoing. We argue that the coach’s transactional and transformational leadership behavior contributes to coaching effectiveness. In an experimental study on reducing procrastination, participants (N = 108) defined indivi...
This study presents a meta-analysis synthesizing the existing research on the effectiveness of workplace coaching. We exclusively explore workplace coaching provided by internal or external coaches and therefore exclude cases of manager–subordinate and peer coaching. We propose a framework of potential outcomes from coaching in organizati...
In recent years, school leaders have recognised the need for developing emotional intelligence (EI) skills, such as self-awareness and emotion management, in students and educators. As they seek professional development (PD) to cultivate these skills in educators and their students, they may look to coaching, grounded in EI theory, as a f...
The usefulness of the cognitive behavioural model in dealing with low self-esteem has been documented in many studies. Research suggests that individuals gather information about themselves by engaging in self-evaluation processes, which in turn are significantly related to global feeling of self-worth. Domains or attributes that individu...
Changes in the labour market over the last decades have led to an increase in the number of career and job changes individuals are likely to face in their working lives. Previous research indicates that a high level of confidence can help individuals to make positive career changes, yet an agreed definition of confidence is not widely acc...
This article presents qualitative findings from a pilot group coaching program that was conducted within a large Australian public healthcare organisation. Using Nueman’s (2000) three phase coding system and Spector’s (1984) methodology, transcripts were analyzed for key themes (from both coachees’ and coaches’ perspectives) in response t...
This article presents qualitative findings from a study of seven group coaching supervisors and 57 coaches participating in those groups. The purpose of the research was to further explore why people seek group supervision, what benefits they derive, and how group supervision works. Supervisors and coaches recognised the role of the super...
This multi-methods study, informed by the principles of action research, presents an evidencebased model for group coaching for wellbeing. The model is primarily based on psychological wellbeing and positive psychology theories, and it was tested empirically over two group coaching interventions. Coachees’ wellbeing improved after the gro...
Group coaching has potential to enhance individual and organisational outcomes but demonstrating its effectiveness remains difficult. Practitioners are often caught between trying to demonstrate ROI and knowing that many of the benefits to clients are not captured by this bottom-line. In this paper, we evaluate a group coaching programme ...