Does performance improve following multisource feedback? A theoretical model, meta-analysis, and review of empirical findings.
J Smither, M London, R Reilly Personnel Psychology 2005
We review evidence showing that multisource feedback ratings are related to other measures of leadership effectiveness and that different rater sources conceptualize performance in a similar manner. We then describe a meta-analysis of 24 longitudinal studies showing that improvement in direct report, peer, and supervisor ratings over time...