On-the-job coaching
M Mace, W Mahler American 1958
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The concept of “manager as coach” is increasingly popular in the management literature as a mechanism for improving employee involvement and performance. This paper summarizes a study to evaluate the effectiveness of a “coaching skills” program for sales managers. The program began with a five–day coaching skills course and was followed b...
Reviews literature in sport psychology, focusing on relevance for coaching science. Topics reviewed include arousal management, focusing/concentration, confidence building, precompetition and competition strategies, and coach leadership behaviors. It is asserted that the current understanding of the psychological components of sport has t...
Discusses the benefits to be derived from the coaching of sales representatives by field sales managers and reviews ways to institute such coaching. Trainers may have to convince managers of these benefits by showing that, despite their time constraints, the return on their investment is worthwhile. Trainers who are coaching managers to c...
Discusses the 4 roles of managers in employee career development (coaching, appraising performance, advising, and referring); the rationale for each role; reasons why managers may resist these roles; recommendations to facilitate learning in each of the 4 roles; and the rewards that result from career development efforts. Instruments are ...
Offers suggestions to managers and supervisors on how to make an effective evaluation of employee performance. Establishment of goals; Collection of performance data; Analysis of performance; Review and modification of goals; Identification of developmental resources; Development of an action plan; Implementation of strategies; Evaluation...
We examined the effects of peer coaching, a method of supervising preservice teacher trainees who were learning to deliver direct instruction procedures to small groups of elementary-age students with mild disabilities. Coaches helped five low-performing trainees acquire effective teaching behaviors by (a) evaluating videotapes of their t...
In an experimental manipulation, 24 socially rejected children, two from each of 12 different Grade 5 classes, were coached on the importance of displaying behaviors known to be used by peers in making inferences of liking. These children were then encouraged to communicate these behaviors toward selected friendship targets within their o...
Coaching is a much‐discussed topic on which little has been written at a thoeretical level. Relates coaching to Bandura′s theory of sefefficacy and Schon′s work on developing reflective practitioners. Claiming that enhancement of self‐efficacy (a sense of mastery in a particular domain) is central to coaching, describes how self‐efficacy ...
The authors describe a model for integrating coaching and career management. Included is a discussion of managers' three roles in employee development--coaches, sponsors, and mentors.
There is apparently little difference in the effectiveness of different kinds of psychotherapy. One explanation is that common factors cut across them. The major schools do not much attend to common factors, however, and it may be that outcome equivalence is due as much to common neglect of common factors as to their use. Five common fact...
Presents a 17-dimension model that integrates many of the major conceptual features of psychodynamic theory and general systems theory. It describes the principle features of each of the dimensions and many of their interactions, and compares some of the characteristics of each of these theories. Three case examples are presented (i.e., t...
A review of the literature on coaching reveals that very little empirical research has focused on the executive coaching methods used by consultants with managers and leaders in organizations. Within the framework of a 17-dimensional model of systems and psychodynamic theory, the author provides an overview of a conceptual approach to coa...
The skill development of executive coaches remains more an art than a science. Building on the models of skill acquisition and expertise development, this qualitative, descriptive study involved 26 executive coaches, with and without formal coaching credentials. The data from the advanced beginner and expert level coaches were thematicall...
There is a lack ofconsensus among professionals regarding how to evaluate executive coaching. This paper examines seven areas that will impact the way researchers evaluate coaching effectiveness and the conclusions they draw from their studies. Clarification on these areas will guide the future ofcoaching evaluation research and practice.
This article is an attempt to evaluate the appropriateness of the cognitive-behavioral approach for use in executive coaching engagements. The basic tenets of cognitive- behavior therapy, as well as its conceptual underpinnings, are reviewed. Following this, a discussion of how well the goals of executive coaching are met by a cognitive-b...
Leadership coaching reflects an evolving dynamic between the client and coach that is qualitatively different from most approaches to leadership development and therefore holds particular challenges for evaluation. Based on reviews of academic and practitioner literatures, this paper presents an integrated framework of coaching evaluation...
The coaching industry has reached a key important point in its maturation. This maturation is being driven by at least three interrelated forces: (1) accumulated coaching experience; (2) the increasing entry of professionals into coaching from a wide variety of prior backgrounds; and (3) the increasing sophistication of management and ...
Objectives: To identify organisations who offer executive coach training and business coach training in Australia; assessment processes, cost and duration of courses; the delineation between coaching and counselling; marketing claims made; and the qualifications of the owners and trainers. Design: A qualitative process of emergent them...
Coaching has enjoyed substantial commercial growth, but empirical support for its effectiveness is limited. Nowhere is this more so than in the matching process between coach and coachee. This study describes the results from a coaching programme in which coachees were asked to reflect on and justify their choice of coach. Initial, qualit...
In the sphere of executive coaching, there is great need for the development of mature, refined, and nuanced theoretical conceptualizations. This review attempts to bridge the insights gained from specific areas of social, clinical, and counseling psychology with the executive coaching literature. The article reviews and discusses theoret...
The quality of coaching working alliances is crucial for coaching success. Determining the ingredients that contribute to a high-quality coaching working alliance is an important question for research. Interpersonal behavior is considered to be a vital factor for a successful coach– client working alliance. This study analyzes how a coach...
Executive coaching is an intervention that organizations often use to enhance managers' opportunities, develop skills, promote knowledge and reflectivity, as well as improve overall performance. An effective working relationship has been considered a necessary condition for the success of executive coaching. Thus, the present study aimed ...
Dysfunctional personality characteristics can derail the career of an otherwise competent executive. Personality predicts both leadership effectiveness and derailment, and assessment of these characteristics is critical for effective coaching and leader development. This paper reviews the relationship between personality and leadership an...
This article demonstrates that executive coaching efficacy can be measured empirically. It describes the application of C. P. Alderfer's & L. D. Brown's (1972) "Empathic Organic Questionnaire" to executive coaching by summarizing a case in which it was adapted and utilized, by detailing the instrument's construction and administration, an...
Coaching has become a widespread development practice. From executives to private individuals, people seek for help from professional coaches to achieve their goals. Computer technology might make coaching practice more efficient and more accessible. Parts of the coaching process could be automated and face-to-face sessions replaced by We...
This dissertation explores the developmental consciousness (DC) of a sample of certified professional coaches using Kegan's (1982) constructive developmental theory as its foundation. Kegan (1994) proposes five progressively complex stages of human consciousness and his empirical work has found most in the general population to be at the ...
The purpose of this study was to measure the effectiveness of an online evidence-based coaching program in terms of goal attainment, subjective well-being and level of hope. Both the coaching industry and use of the Internet have grown dramatically, and some coaches have added online communication to traditional face-to-face and telephone...
The authors suggest the use of A. Ellis's (1971, 1994) rational-emotive behavior therapy (REBT) as a tool to help clients effect behavioral change in the context of a coaching relationship. The article begins with a brief overview of REBT followed by an argument for its usefulness in an executive coaching context. The authors outline the ...
Purpose – In recent research the strength and nature of the relationship between coaches and executives appears as a critical success factor in successful coaching outcomes. However, little theory has as yet been devoted to an analysis of how relationships are used in executive coaching. Such an analysis requires going from the monadic, ...
The author would like to indicate that unfortunately, Peterson’s (1993) dissertation on executive coaching outcomes was excluded from the original literature review conducted by Kampa-Kokesch and Anderson (2001). Later, Kampa and White (2002) stated that Peterson’s (1993) dissertation was excluded due to the programmatic nature of the coa...
The unrelenting pace of business in modern organizations places constant pressure on employees, challenging the physical and emotional resources of both staff and supervisors. Consultants have become familiar with the survivalist mentality among workers, each struggling to improve production, solve intractable conflict, and chart realisti...
Informed by extant literature, we develop a framework of women’s leadership development that integrates the key factors affecting women’s leadership development (challenging organizational contexts, work–life integration and career/life-stage concerns) and the characteristics of women’s leadership presence. We define leadership presence a...
Purpose – This article aims to test the effectiveness of coaching for middle and executive level managers within a large recruiting organization. Design/methodology/approach – Participants set goals to achieve during a 12‐month coaching programme. The sample consisted of middle managers (n=30) and executive managers (n=29) involved i...
The general objective of this study is to examine the coaching offered by Québec school boards to new school principals during their professional integration period. More specifically, it aims to study coaches’ perceptions of: 1) the positive impacts expected from executive coaching, 2) the factors that facilitate this coaching, and 3)...
The paper reviews a range of existing coaching models published from 2000 to 2010 that have been widely used in the field of executive coaching, personal coaching and performance coaching. It has been found that these models provide a comprehensive template or pervasive structure of effective coaching practice. The structure covers sev...
Objectives: This study aims to show how a leadership coaching programme for Nurse Ward Managers may be implemented in a general hospital with the following objectives: ● clarify the Nurse Ward Managers’ idealised leadership attributes (ILA); ● identify any perceived gaps in leadership skills; ● develop and provide a comprehensive coa...
Objective: This paper targets the development of an experimental based model of executive coaching using a qualitative analysis of interview data with coachees. Design: In this study data on the process of executive coaching were collected ex post facto with 10 persons who had gone through executive coaching during 2008–2009. Methods:...
This article addresses the conceptual and methodological issues involved in measuring the business impact of executive coaching. A framework is introduced for identifying the business impacts of coaching. An application of the framework is presented using exploratory study data from 12 matched coach-coachee pairs showing varying degrees o...
The present business environment of extreme competition and rapid changes has motivated scholars to identify variables that can help companies stand up to and overcome these challenges. Research on self-regulation found that self-perceptions of efficacy not only can mediate the effects of external influences on results, but can also regul...
This paper discusses whether drawing parallels between elite athletes and top executives points towards using a more directive approach than is typically adopted in executive coaching.
Transformative learning is a concept most often associated with the field of education. However, organizations are often seeking to transform executives in order to prepare them for more responsibility, more challenging roles or environments. Coaching is often used as one of the interventions to help facilitate significant executiv...
Leadership coaching is a nearly $2 billion per year industry (International Coach Federation, 2012), and although many different theories and approaches to coaching exist, relatively little is known about the differential effectiveness of various coaching approaches. Grounded in theories germane to but that transcend coaching (e.g., socia...
In this article, executive or leadership coaching is considered within a broad context of the history of general applied psychology. Executive coaching is briefly explored in its major applications. Advocacy of the randomized controlled trials approach to advance the science base of the field is questioned. The current scientific and conc...
The purpose of this paper is to explore what leadership theories are implicit in a coach approach. The authors begin by identifying organizational coaching trends to provide a framework for the exploration of several leadership theories. These leadership theories could inform coaching practice for executive, leadership and business coache...
The evaluation of the exact impact of executive coaching on both individuals and organisations is lagging behind. This has been demonstrated by the few empirical studies which link coaching to improved outcomes. This particular research project focuses on the coaching of leaders in organisations. It draws on resources from the fields of L...
The last 20 years has seen a proliferation in the practice of executive coaching despite the limited empirical research about its efficacy. This research focused on ethical issues arising in the practice of business and managerial coaching (“executive coaching”), which had not been extensively examined in coaching literature. The research...
Vague definitional descriptors of the Coaching Alliance Common Factor measurement threaten construct validity in coaching research. Further, differing coach and client perceptions of the helping relationship, and coaching and therapeutic client dissimilarities compound the risk. Ten clients representing a global leadership coaching practi...
This thesis aims to address the principal question of whether business coaching directly or indirectly enhances firm financial performance and growth. The present thesis incorporates four comprehensive and inter-related studies designed to investigate the contribution of business coaching to firm growth in cohorts of start-up companies an...
Evaluation research has struggled to keep up with the popularity of coaching, as measures of its effectiveness are challenging to standardize, particularly when coaching executives. Similar to interpersonally based interventions in other fields such as counseling and psychotherapy, coaching takes the form of a fluid, humanistic process, w...
Using random assignment and a switching-replications design in a corporate setting, this study compared the effectiveness of two approaches to executive coaching: goal-focused and process-oriented. Goal-focused coaching is based on goal-setting theory, which concentrates on identifying a task to be accomplished, whereas process-oriented c...
Research on client dropout in business coaching is scarce even though dropouts can have consequences for clients, coaches, organizations, and the validity of coaching research. In this article, a conceptualization and definition of client dropout are developed and justified. Client dropout is defined as the early termination of coaching b...
The purpose of this capstone is to explore four qualities considered essential to professional coaching: authenticity, coaching presence, empathy, and openness. Through research in psychology and coaching literature, as well as interviews with experienced coach practitioners, this study first deconstructs each quality, and then creates a ...
The challenges of entrepreneurship make learning integral to the entrepreneurial process. However, many entrepreneurs work in relative isolation and lack opportunities to engage with peers in ways that promote meaningful reflection and learning. This study explores the experience of group coaching as a setting for meaningful learning and ...
This paper presents a case study of a longitudinal, embedded consulting and coaching engagement at the Vanderbilt University Medical Center (the name of the client organization is used with permission throughout this paper), a top ranked U.S. academic health center, and provides an overview of a set of key conceptual issues involved in cr...
This longitudinal qualitative study explores how social interactions between young professionals and their leadership coach develop leader identity. Examining eleven pairs of coaches and clients participating in a three-to-six-month leadership development programme, this exploratory research found five general interaction types that form ...