Working with emotional intelligence
D Goleman Bantam 1998
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The coaching industry has reached a key important point in its maturation. This maturation is being driven by at least three interrelated forces: (1) accumulated coaching experience; (2) the increasing entry of professionals into coaching from a wide variety of prior backgrounds; and (3) the increasing sophistication of management and ...
The unrelenting pace of business in modern organizations places constant pressure on employees, challenging the physical and emotional resources of both staff and supervisors. Consultants have become familiar with the survivalist mentality among workers, each struggling to improve production, solve intractable conflict, and chart realisti...
Objectives: The objectives of this case study were to: (1) develop a Universal Integrated Framework (UIF) of coaching; and (2) evaluate its effectiveness in terms of its impact upon the participants and the organisations. Design: 49 participants assessed themselves on coaching indicators using the online CCSR tool as part of a leaders...
The past twenty years have seen an explosion of new thinking about how adults develop, what organizations need to do to adapt to rapid change, how the change process itself is ongoing and cyclical, and that learning can be lifelong. We know now, in ways that were unknown just a few years ago, that adults have the potential to learn and ma...
The concept of emotional intelligence (EQ) was introduced about 25 years ago, and over that time has evolved from a new scientific construct, to a popular fad, to a mainstay concept in leadership and team development. It is a unique concept in that it is both respected in the scientific community and understood by the general public. This...
Workplace coaching is increasingly used in organisations. Workplace coaching is conducted internally within an organisation for the purpose of helping employees, managers and leaders attain work-related goals. Workplace coaching methodologies have evolved over time. The first ‘generation’ (1990s) focused on performance management. A hallm...
Workplace coaching is increasingly used in organisations. Workplace coaching is conducted internally within an organisation for the purpose of helping employees, managers and leaders attain work-related goals. Workplace coaching methodologies have evolved over time. The first ‘generation’ (1990s) focused on performance management. A hallm...
According to the National Sleep Foundation’s Sleep in America Poll, U.S. adults sleep between 6.7 to 7.3 hr every night, which has decreased by approximately 2 hr per night since the 19th century (National Sleep Foundation, 2016). Inconsistent or insufficient sleep can be costly for business, impacting leadership decision making/judgment,...
Confronted by change, people may be afraid to explore and digest their current circumstance, thus missing opportunities. Individuals, coaches, supervisors, and facilitators can benefit from a personalised map to guide them through change transformations. ‘Living Life, in the Meantime’ (LLM) is an arts-based coaching model that encourages ...
Background: Research has shown that top performers (10 per cent) often differ from median performers in terms of emotional and social intelligence. Objective: The purpose of this study is to review a one-year, one-to-one, person-centered business coaching programme with the management and the production team members within an organisat...
Technology has changed the way we conduct business and interact with each other. Whether we are accomplishing tasks, completing projects, or enhancing our personal development, we are no longer confined to face-to-face encounters. Our society is becoming more and more reliant on virtual means to communicate and to conduct business. These ...