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Supervisory Coaching Behavior, Employee Satisfaction, and Warehouse Employee Performance: A Dyadic Perspective in the Distribution Industry.

A Ellinger, S Keller Human Resource Development Quarterly 2003

Coaching has received considerable attention in recent years as the responsibility for employees' learning and development has been increasingly devolved to line managers. Yet there exists little published empirical research that measures specific coaching behaviors of line managers or examines the linkages between line managers' coaching...

Cites in Google Scholar: 796
 
Assessing the efficacy of a cognitive behavioural executive coaching-programme

V Libri, T Kemp International Coaching Psychology Review 2006

Objectives: Cognitive behavioural techniques have been the mainstay of psychological treatment for many psychologists in clinical practice. However, there is little known in relation to the efficacy of cognitive behavioural techniques for performance enhancement within a non-clinical setting, such as those found in organisational envir...

Cites in Google Scholar: 82
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Does Supervisory Coaching Behaviour Reduce Salespeople’s Lies?

A Mathieu, C Pousa International Journal of Evidence Based Coaching and Mentori... 2011

Lying is pervading organizations and has a high economic and social toll. Lying among salespeople can be particularly dangerous, as they are at the boundaries of the organization and can affect many organizational outcomes. Traditionally, control systems have been used to reduce information asymmetry and the possibility of opportunis...

Cites in Google Scholar: 17
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Sales Managers’ Motivation to Coach Salespeople: an exploration using expectancy theory

C Pousa, A Mathieu International Journal of Evidence Based Coaching and Mentori... 2010

Sales managers can supervise and help salespeople achieve their performance goals by using two types of behaviours: ‘coaching’ or ‘directive’ behaviour. As companies can be interested in promoting coaching in order to develop their human resources, they can find useful to understand which factors affect sales managers’ motivation to co...

Cites in Google Scholar: 80
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The Coaching Scorecard: a holistic approach to evaluating the benefits of business coaching

M Leedham International Journal of Evidence Based Coaching and Mentori... 2005

The use of external business coaches to improve the performance and competence of employees is increasing dramatically. However, there is still little empirical research attesting to its effectiveness in achieving business goals, and there is no universally accepted way of evaluating its added value to the individual or the organisatio...

Cites in Google Scholar: 133
 
The coach-client relationship and contributions made by the coach in improving coaching outcome

A O’Broin, S Palmer The Coaching Psychologist 2006

This paper highlights the paradox of the potential importance of the coach-client relationship to coaching outcome, with a serious lack of studies in this area. Formal research into the coach-client relationship is critical, as its confirmation as a factor instrumental in coaching outcome would have implications for coaching effectiven...

Cites in Google Scholar: 74
 
The emerging role of the internal coach.

MH Frisch Consulting Psychology Journal: Practice and Research 2001

Growing from the demand for flexible, targeted development options and the acceptance of executive coaching emerges the role of the internal coach, a professional within an organization who, as a formal part of his or her job, coaches managers and executives. This article identifies this trend, defines the role of the internal coach, comp...

Cites in Google Scholar: 183
 
Is managerial coaching a source of competitive advantage? Promoting employee self-regulation through coaching

C Pousa, A Mathieu Coaching: An International Journal of Theory, Research and P... 2015

The present business environment of extreme competition and rapid changes has motivated scholars to identify variables that can help companies stand up to and overcome these challenges. Research on self-regulation found that self-perceptions of efficacy not only can mediate the effects of external influences on results, but can also regul...

Cites in Google Scholar: 135
 
The development of human expertise: Toward a model for the 21st-century practice of coaching, consulting, and general applied psychology

R Kilburg Consulting Psychology Journal: Practice and Research 2016

In this article, executive or leadership coaching is considered within a broad context of the history of general applied psychology. Executive coaching is briefly explored in its major applications. Advocacy of the randomized controlled trials approach to advance the science base of the field is questioned. The current scientific and conc...

Cites in Google Scholar: 40
2.82 MB
Research into Impact of Coaching in Organizations: A Summary of Findings, Discussions and Significance An Edited Extract from UK Master’s Thesis

A Wai The International Journal of Coaching in Organizations 2003

The past twenty years have seen an explosion of new thinking about how adults develop, what organizations need to do to adapt to rapid change, how the change process itself is ongoing and cyclical, and that learning can be lifelong. We know now, in ways that were unknown just a few years ago, that adults have the potential to learn and ma...

Cites in Google Scholar: 0
3.46 MB
Coaching City Leaders in a Transformational City

F Joseph, C Phillips, J Wright International Journal of Coaching in Organizations 2004

Five years ago, Charlotte, North Carolina's City government realized it had a significant challenge. While Charlotte was enjoying dramatic growth and a strong economic engine, the #Queen City" found itself lacking a sufficient bench team of future leaders. Red flags were raised when a number of key executives were positioning themselves f...

Cites in Google Scholar: 0
2.04 MB
Behaviorally Based Coaching: A Cross-Cultural Case Study

D Noer International Journal of Coaching in Organizations 2005

This article is a case study that uses an action research model to report on a multi-dimensional six-year organizational case study involving a large Middle-Eastern energy company. It articulates the unique challenges of establishing an authentic coaching relationship in a culture with values and perspectives different than those of the c...

Cites in Google Scholar: 41
1.08 MB
Assessment and Feedback in Coaching: Putting the Pieces Together

W Brittain International Journal of Coaching in Organizations 2009

Excellence in coaching depends on a firm understanding of various assessment strategies combined with feedback that is cogent, valid and straightforward. This article addresses some of the issues that help assessment strategies effectively lay the foundation for defining direction in coaching while providing a framework within which both ...

Cites in Google Scholar: 0
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Exploring the evolution of coaching through the lens of innovation

M Abravanel, J Gavin International Journal of Evidence Based Coaching and Mentori... 2017

In this paper, we examine coaching’s innovativeness through a comparison of its approaches and methods with those of more established helping professions. Using extant literature, we consider the nature of innovation before going on to examine coaching’s core beliefs and values, theoretical paradigms, and its goals, techniques, and method...

Cites in Google Scholar: 33
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Reflective practice for coaches and clients: An integrated model for learning

A Hullinger, J DiGirolamo, J Tkach Philosophy of Coaching: An International Journal 2019

The literature on reflection, awareness, and self-regulation provides theoretical and empirical fruit for understanding self-processing mechanisms that enhance learning, growth, and performance. A literature review was conducted to explore the potential of reflection, awareness, and self-regulation as developmental tools for coaches. Fro...

Cites in Google Scholar: 22
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