Clients' Critical Moments of Coaching: Toward a “Client Model” of Executive Coaching.
A Day, de Haan. E., C Bertie, C Sills Academy of Management Learning & Education 2010
Sixty-seven past and present clients of executive coaching wrote to us about the critical moments they experienced, and we interviewed eight of these. Our analysis indicates that for clients critical moments are not obviously essential to all good coaching. When critical moments do occur, they are positive and linked with important outcom...